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 CRMstands for Customer Relationship Management. CRM covers all methods of managing customer relationships across sales, marketing, customer service, and e-commerce. Onesoft VAKL ERP allows you to automate and integrate these customer-facing activities. Onesoft VAKL ERP automatically provides statistics on customer, sales and marketing activities, analyzes them, and can reflect them in the business plan of the company. It also provides tools for personalization, social media, collaboration, etc.

​1.Contact management

You can systematically manage customers' business cards, contacts, emails, and sort and sort them if necessary.

4.  Interaction management

You can systematically manage emails, letters, phone calls, text messages, messengers, and orders sent and received by customers and business managers.

​3 Workflow Automation

Repetitive tasks such as data entry such as phone number, reply, and business card management were automated with AI (artificial intelligence) or ML (machine learning).

4. Customer Analysis

​We provide marketing and sales analysis tools with customers.

4. Leed Management

​Give and manage sales and marketing activities with scores and ratings in order to convert potential customers into real customers.

6.CRM통합

CRM tools are integrated with modules such as accounting, legal contracts, development and production.

Sales CRM

​Sales and customer response

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Marketing CRM

Establish a marketing strategy

Marketing analysis

​Marketing activity support

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Service CRM

Customer Support

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e-Commerce CRM

​Internet Economy

CRM for app stores, etc.

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